We're here to help. Reach out anytime.
We typically respond within 24 hours.
How do I cancel my Pro subscription?
Open the Settings menu in the app and tap "Cancel Plan". You can also cancel anytime through your iPhone's Settings → Apple ID → Subscriptions, or via Stripe if you subscribed through the web.
I subscribed but the app still shows Free.
Go to Settings in the app and tap "Restore Purchase". If that doesn't work, email us with your billing email and we'll manually update your account.
Stock prices aren't updating.
Live prices refresh every 30 seconds during market hours. Pull to refresh or close and reopen the app. Prices may be delayed outside of regular trading hours (9:30am–4:00pm ET).
I didn't receive my OTP verification code.
Check that you entered your phone number correctly including country code. SMS codes typically arrive within 30 seconds. If the issue persists, tap "Resend" or contact us.
How do I delete my account?
Email us at zorrotrade@zorrotradeai.com with your phone number and we'll permanently delete your account and all associated data within 5 business days.